Apply for Head of customer value management

Position: Head of Customer Value Management

KEY RESPONSIBILITIES

^{• Strategy planning and control on customer proposition for total bank portfolio.}
^{• Business development and collaboration build between partners and bank. (Government}^{and non-Government sectors)}
^{• Overview on product development and product P&L monitoring, ensuring business}^{sustainability and commercially viable. (cover both Retail and Non-Retail segment}
^{inclusive payroll, merchant, and online banking)}
^{• Overview of business performance planning and monitoring for the entire distribution}^{units, inclusive target, and budget review for the entire bank portfolio. (implementation}
^{and review of Key Performance Indicator, Variable Incentive Program and Sales}^{Performance Improvement Program)}
^{• Overview of business planning and support on business diversification, inclusive of digital}^{innovation, card & payment solution, marketing & corporate communication.}
^{• Overview of segmentation planning and control, product, and service level customization}^{for premier segment.}

CANDIDATE REQUIREMENTS

^{• Bachelor/Master in in business or related field of study.}
^{• Minimum 5 years experiences in strategy planning and business development. Familiar}^{with Trade finance business will be an added advantage.}
^{• Minimum bachelor’s degree or above in the related field i.e. Business Admin, Commerce}^{or Finance. Master’s degree or Professional Qualification such as CFA will be an added}
^advantage.
^{• Other academy qualification is open to discuss subject to exposure and experience.}
^{• Excellent leadership and conceptual skills}
^{• Excellent communication and interpersonal skills}
^{• Creative, innovative, and positive thinking}
^{• Flexible and good problem solver}
^{• Leader by example}